* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Utilities & Essentials
Package Lockers
Included
One-Time Basics
Due at Application
Application Fee
$0
Due at Move-In
Security Deposit
$650 - $1,500
Admin Fee
$0
Other Parking Fees
Parking Garage - Reserved
$495 / mo
Parking Garage
$430 / mo
Motorcycle Parking - Reserved
$110 / mo
Tandem Parking - Reserved
$670 / mo
Additional Parking Options
Covered
Dogs
Pet Rent (Dog)
$120 / mo
Cats
Pet Rent (Cat)
$120 / mo
Bike Storage
$5 / mo
Storage Unit
$65 - $330 / mo
Bike Storage
Storage Locker
Personalized Add-Ons
Liability Insurance
$14 / mo
Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Convenient For
Undergraduates
Graduate Students
Faculty/Staff
Lease Terms
12 month lease
3 Month lease
6 Month lease
8 Month
9 month lease
Flexible/Other lease
Short-Term lease
Apartment Description
345 Harrison Apartments feature quartz countertops, stainless steel appliances, and wood plank flooring. Select apartments feature magnificent Downtown and Back Bay views. Residents are invited to enjoy the convenient on-site amenities including a... resort-style pool, two-story fitness center complete with a yoga room, and a Sky Deck with breathtaking views. Living in the South End provides convenient access to the best of Boston. Come see these South End apartments for yourself by scheduling an appointment.
Try calling customer support before you decide to live here!! There is nonexistent customer support. Plus every year UDR the company that owns this building WILL jack up your rent so either you have to decide to move or suck it up and pay the extra $700 they increase it by.
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Property Manager at 345 Harrison responded to this review
Hello, Thank you for sharing your feedback with us. We appreciate your comments as they help us strive for better service. Please note that our leasing process is centralized to enable our onsite teams to dedicate their attention to supporting our... residents and addressing their needs. For leasing inquiries, our team can be reached through the "Contact Us" form on our website, via text, or by email. For resident services, prompt assistance is available through the ResApp, email, or text. If you would like to schedule a meeting or call, we encourage you to connect with us through one of these platforms, and we will be happy to arrange a time to discuss your concerns. We apologize for any inconvenience. Kind Regards, Madison WeCare@udr.com
Not quite luxury
★★★★★
★★★★★
★★★★★
★★★★★
12/21/23
I’ve lived in this building for 6 months now. Terrible smelling chemicals in common areas, door ripped off hinges in the public bathrooms, fire alarms sounding every night, $500 rent increases upon lease renewals, unnecessarily complex entry systems that front desk staff are unwilling to unlock. We got called while we were away threatening our lease because of noise, without verifying if it was actually us (let the record show it was not and they later admitted as such). “Luxury”, it is not.
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Property Manager at 345 Harrison responded to this review
Hello there, We sincerely appreciate you taking the time to provide us with your feedback and share your experiences through this review. Your input is invaluable to us, and we want to express our apologies for any maintenance issues you have... encountered during your stay in our community. Please know that our maintenance team is committed to promptly resolving any concerns that arise. Your comfort and satisfaction are of utmost importance to us. Should you come across any issues in the common areas, we encourage you to notify us by submitting a service request. This will allow our team to address each concern promptly and efficiently. Additionally, if there are any lingering questions or concerns, please don't hesitate to reach out to the onsite team. We're here to help and ensure your experience with us is as pleasant and hassle-free as possible. Kind Regards, Callie, WeCare@udr.com
Stay Away!
★★★★★
★★★★★
★★★★★
★★★★★
4/15/23
New residents, steer clear -- especially dog owners! My issues fall into 3 main categories: 1. renewal process 2. communication 3. not truly pet friendly
Renewing my lease was a terrible experience and it was nearly impossible to get someone to speak to live. The on-site staff could not discuss any changes (term, monthly cost etc) -- the algorithm dictate everything. A LARGER apartment was listed for less per month but they would not change the price. They told me to pay a transfer fee and move... to the other apartment!
Communication here is abrupt, corporate, and often blames tenants for their issues. The trash chutes are constantly not working, the west wing has at least one elevator down a few times per month.
This past week, they sent an email at 12:30am about "new" pet policies - your dog cannot urinate on the entire city block, which UDR owns - and if they do, you'll be fined and/or evicted!
This building claims to be pet friendly and resident first but that is, unfortunately, not the case.
Review from Apartments.com
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Property Manager at 345 Harrison responded to this review
Hello there, Thank you for the taking the time to review our community! We are sorry to hear you have had a negative experience with us and we thank you for your feedback. Many things are taken into consideration regarding the price that our analysts... arrive at for renewal rates: seasonality, location of each specific unit in the building, view, etc. No two units are exactly the same and our team strives for transparency when communicating this to our residents. Our maintenance team works to complete all service requests in a timely manner; however, sometimes our vendors may need to order additional parts to complete repairs. We understand this is frustrating and we appreciate your understanding as we work as quickly as we can to make these repairs. We encourage residents to read their lease thoroughly before signing as we outline all policies and rules for our community so as to avoid any confusion. We aim to be transparent in our communication and provide the best experience possible for all of our residents, including those with furry family members. Per your animal addendum signed by all parties, located within the animal rules section, you are prohibited from letting an animal defecate or urinate anywhere on the property. Our district manager has reached out to you regarding this concern and has scheduled a time to give you a call. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Should you have any additional questions or concerns please reach out to our team so that we may assist! Kind Regards, Callie, WeCare@udr.com
Rude Staff and Lack Transparency
★★★★★
★★★★★
★★★★★
★★★★★
1/9/23
The property, amenities and location are great, but the staff and property management are terrible. It’s impossible to talk to a person, the leasing staff inside the actual building are unfriendly, and the assigned leasing agents don’t communicate status and are rude when you ask logistical questions. There is a 2.8x rent-to-income requirement, but exclude 2 paychecks from your income if you’re paid bi-weekly. There are plenty of other locations in South End.
Review from Apartments.com
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Property Manager at 345 Harrison responded to this review
Hi, WE are sorry to hear that you are having trouble getting in touch with our team. Our teams are available via text or email in the ResApp for prompt service. If you would like to schedule a call with our team, please submit a request through the... ResApp. We appreciate your feedback and apologize for the inconvenience. Kind Regards, Madison
Wonderful place to live!
★★★★★
★★★★★
★★★★★
★★★★★
3/11/22
Literally there is nothing wrong with this place! Feels like a hotel with 24 hr concierge. Package room and lockers, gym is awesome, plenty of apartment options and even the small apts have plenty of room. Nice finishes and super quiet space. I barely hear my neighbors ever, very dog friendly and my pup loves the paws park on the 4th floor. There is an east and west tower and they look different one is lighter and the other darker themed. I have zero complaints, maintenance helped me with my... heater immediately when I put in a ticket and Verizon specialist helped as well, both within first week of moving in. Everyone is super friendly and I love it here. Rent is steep but you get what you pay for and it doesn’t disappoint.
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(781) 808-2144
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Property Manager at 345 Harrison responded to this review
Hello,
Thank you for sharing your feedback with us. We appreciate your comments as they help us strive for better service. Please note that our leasing process is centralized to enable our onsite teams to dedicate their attention to supporting our... residents and addressing their needs. For leasing inquiries, our team can be reached through the "Contact Us" form on our website, via text, or by email. For resident services, prompt assistance is available through the ResApp, email, or text. If you would like to schedule a meeting or call, we encourage you to connect with us through one of these platforms, and we will be happy to arrange a time to discuss your concerns. We apologize for any inconvenience.
Kind Regards,
Madison
WeCare@udr.com